What if I’m having technical difficulties using the software program or Training DVD?
You will want to make sure you are following the software instructions included with your software program. Also, please make sure you are following the suggested equipment recommendations.

If those suggestions aren’t helping you, please feel free to contact Customer Service at:
1-800-943-0104 or by email at support@thedreamgroup.com.

We have technical advisors available to troubleshoot and provide solutions for your difficulties.

How soon can I expect to receive my order from The Dream Group® Store?
We will be processing the orders each day as they are placed and these items will be shipped immediately. You should receive each order within 3-5 business days.

How can I order cards for another individual as a gift?
Please complete the individual's information on the personalization order form when ordering on line, or via phone at 800-943-0104. You must provide your payment information to process the order.

How can I book the Dream Group® for an event and workshop in my area?
The Dream Group® is now accepting reservations for exciting events and workshops in your area. We would love to come to your existing events, retreats, or work with you to plan a new event. We will create an event as never before seen!

What is The Dream Group® Store's Return Policy?
The Dream Group® will at replace all defective products at no cost to you. Please email customerservice@thedreamgroup.com or call 800-943-0104 ext.702.

Is there an instruction manual for The Dreamover...Beauty In A Snap!™ software program?
The Dreamover...Beauty In A Snap!™ ships with a detailed instruction manual included. If you need a replacement manual please email customerservice@thedreamgroup.com.